liganusa Privacy Policy
This page describes what we collect when you use liganusa and how we keep that data protected. We at liganusa take your privacy seriously. When you register an account, deposit funds, or place wagers, we collect personal information — your name, contact details, identity documents, and transaction history. We use this data only to operate your account, verify your identity, comply with legal requirements, and improve our service.
Our privacy practices apply to all members across supported jurisdictions, including Jakarta, Surabaya, Bandung, Medan, and Semarang. We encrypt sensitive data, limit access to authorized staff, and do not sell your information to third parties. Third-party payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) may access limited information solely to process your transactions.
If you have questions about how we handle your data, contact our support team via live chat or email. We respond to privacy inquiries within 48 hours.
What Data We Collect on liganusa
We collect information in several categories. First, account registration data: your name, email address, phone number, date of birth, and country of residence. This is mandatory for account creation. Second, identity verification documents: a photo of your national ID, passport, or driver's licence, and a selfie for facial matching. This is required before your first withdrawal. Third, transaction data: all deposits, withdrawals, wagers, and outcomes. This is recorded automatically and used for account reconciliation, dispute resolution, and regulatory reporting.
Fourth, device and usage data: your IP address, browser type, device identifier, and general browsing activity on liganusa. We use this to detect fraud, prevent unauthorized access, and optimize platform performance. Fifth, optional data: if you contact support, we store your message history and any documents you submit.
How We Use Your Data on liganusa
We use your name and contact details to administer your account, send service updates, and respond to your inquiries. We use your identity documents solely for verification; once verified, the documents remain encrypted in secure storage and are not accessed unless you request account recovery or face account suspension requiring re-verification.
We use transaction data to process withdrawals, settle wagers, calculate cashback and promotions, and maintain accurate account statements. We analyze this data in aggregate (without identifying individuals) to improve our odds models, detect patterns of fraud, and optimize game offerings. We use device and usage data to prevent account takeover, detect bot activity, and troubleshoot technical issues.
Third-Party Processors and Data Sharing
Our payment processors (DANA, e-wallet, mobile banking, local payment, online payment, and direct bank partners e-wallet, mobile banking, local payment, online payment) receive your name, phone number, and transaction amount only. They do not receive your account password, identity documents, or wager history. These processors operate under their own privacy policies; we recommend you review them.
We do not share your data with marketing partners, data brokers, or third-party advertisers. We do not sell your email or phone number. We may share aggregated, anonymized data with researchers or industry partners to improve gaming security or detect emerging fraud patterns — but this data contains no personal identifiers.
We may disclose your data if required by law, court order, or regulatory investigation. If a government authority requests your information, we notify you unless legally prohibited from doing so.
Your Rights and Data Protection on liganusa
You have the right to access your account data at any time. Log in to your liganusa account to view your personal details, transaction history, and deposit/withdrawal records. You may request corrections to your name, email, or phone number by contacting support; identity document updates require re-verification.
You may request deletion of your account and associated personal data. However, we retain transaction records for a minimum of five years to comply with regulatory requirements. We cannot delete identity documents or transaction history, but we can anonymize them upon your request after the retention period expires.
Data Security and Encryption
We encrypt all sensitive data in transit (between your device and our servers) using industry-standard TLS encryption. Stored data is encrypted at rest in our databases. Our servers are located in secure data centres with restricted physical access, firewalls, and intrusion detection systems. We conduct regular security audits and penetration testing.
We limit data access to authorized personnel only. Your identity documents are viewable only by our KYC team during verification; support staff cannot access them. Your password is hashed and salted; we cannot see it and cannot reset it — if you forget, you must verify your identity to regain access.
Privacy commitments
- We encrypt all sensitive data; identity documents are stored securely and accessed only during verification.
- We do not sell or share your data with marketers or data brokers.
- Third-party payment processors receive only transaction details, not identity or wager data.
- We comply with data-retention requirements; transaction records are kept for five years minimum.
- You have the right to access, correct, or request deletion of your account data subject to legal retention obligations.
Cookies and Tracking
We use cookies to remember your login session, track your account preferences, and analyze platform usage. Session cookies expire when you log out; preference cookies persist to improve your next visit. We do not use cookies to track you across other websites. Third-party analytics services (such as Google Analytics) may place cookies on your device; these are governed by their own privacy policies.
You may disable cookies in your browser settings; however, some features of liganusa may not function without them. We recommend allowing functional and analytics cookies for optimal experience.
Data Jurisdiction and Cross-Border Transfer
Our servers may be located outside Indonesia. When you use liganusa, your data may be transmitted to and stored in other countries. By using liganusa, you consent to this cross-border transfer. We apply the same encryption and security standards regardless of server location.
Contact and Policy Updates
If you have questions about our privacy practices, contact our support team via live chat, email, or in-app messaging. We respond to privacy inquiries within 48 hours. We update this privacy policy periodically; continued use of liganusa constitutes acceptance of updates. We notify members of material changes via email or account alert.
Our commitment to protecting your data on liganusa is unwavering. We balance your privacy with regulatory compliance, platform security, and service quality. Thank you for trusting us with your information.